The PCF and associated measures andīenchmarking surveys are available for download from the Open Standards Benchmarking web site at HISTORY To be enhanced as the OSB database further develops definitions, processes, and measures. (OSB) database and the work of its advisory council of global industry leaders. The PCF provides the foundation for APQC’s Open Standards Than 20 years of creative use by thousands of organizations worldwide. The cross-industry framework has experienced more Organizations to see their business processes from a cross-industry viewpoint. Serves as a high-level, industry-neutral enterprise process model that allows The APQC Process Classification Framework (PCF)® Its associated measures, and definitions areĪvailable for download at no charge at To enable this beneficial benchmarking, Including process groups and more than 1,000

Processes into 13 enterprise-level categories,

Regardless of industry, size, or location.

Standard to facilitate improvement through Organizational performance within and among

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